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**i6mbwwdh** · 05-04-2009, 07:53 PM

More fool them. Negative feedback is more valuable than positive feedback, if you have the capability to sort the nutjobs from those who have genuine grievances. An improved product that gives the customers what they want is the ultimate goal for all companies.

05-04-2009, 07:53 PM	#9
i6mbwwdh Join Date Oct 2005 Posts 366 Senior Member	More fool them. Negative feedback is more valuable than positive feedback, if you have the capability to sort the nutjobs from those who have genuine grievances. An improved product that gives the customers what they want is the ultimate goal for all companies.
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