How can we keep everyone in the loop in our companie? - software question
 

I work for a very small company, we just starting out and have a problem of communication. The problem is knowing which one of us has talked to who and what we said. i.e. Who spoke to shop x, and what happened. Basically we need some sort of database.

the second issue is that two of us work in the office together however the 3rd person works elsewhere.

It would also be great to see when something has changed, i.e. a development with a customer and everyone is easily notified about it.

I’m not entirely sure of what to do about it.

(we have office 07)

Does anyone have a good solution?

You could always use e-mail. Not the most efficient method, but as long as people put the customer's name in the subject line you could sort through e-mails and do some searches.

Or you could put spreadsheets on a network drive. One for each customer. Log all your call details, sales, whatever in each customer's spreadsheet.

I'm sure there's other options, or even writing your own app, but those two would be the easiest methods without any time/money investment.

Maybe OneNote? http://office.microsoft.com/en-us/on...6661033.aspx#3

You probably already have it in your office suite, I know it came in my enterprise edition I got from uni.

Essentially you are looking for a customer/supplier relationship management software. I dont know any specific ones and I am sure that there are already web services that do the job.


http://www.salesforce.com for example