Item Crucial Issue
 

I acquired my computer such as for instance a year before and haven't reinstalled windows before. Therefore today I reinstall get xp expert and now while I'm attempting to reactivate it I'm getting this error: Based on our records, the amount of times you are able to trigger Windows with this specific item key has been surpassed. Please enter a diff item key... WTF? I've never used the merchandise key before! Do I call the computer organization the computer was bought by me from?