[palantownia]

Moving to new house, and instead of using BT as their customer services sucks... I've decided while I get my twin SkyHD boxes connected, I'd just switch everything to Sky instead...

They reckon I can get around 5.5mb on the line on a 20mb connection... although obviously the caveats around that. However, assuming that side is ok, customer service etc? Any problems? I've been with Sky for a decade now and when dealing with them for upgrades, downgrades, always been spot on... however never used their Broadband before...

[Zvssxstw]

They might have changed it now, but when I used to deal with them, you could only use a router supplied by Sky on their network. This caused problems for some of our remote workers that needed router-router VPNs because Sky's ones are pretty basic. So don't know if this is a problem for you.

[avarberickibe]

They might have changed it now, but when I used to deal with them, you could only use a router supplied by Sky on their network. This caused problems for some of our remote workers that needed router-router VPNs because Sky's ones are pretty basic. So don't know if this is a problem for you.

Most Sky boxes were Netgear routers like



However, Sky are advertising that they have NO traffic management or limits on their top package.

[palantownia]

As long as it's a decent router it'll do. I'll be plugging my 16 port gigabyte router into it anyway... only use wireless for the laptops and phone... all PC's are usually hard wired...

http://www.amazon.co.uk/TP-Link-16-P...0053835&sr=8-2

And yeah the no traffic slow down etc means alot more to me... and allegidly no limits which is good...

[tpJKhY8Z]

I use it and haven't had any issues yet. Speed and uptime seems the same as when i was with ADSL24.

[palantownia]

Looking positive then, good, as it's being installed 19th July. Anyhow, weird thing they said was... they asked who the phone was currently with in the new house... and it's Talk Talk... and they said they'd have to install new BT lines to the house as Sky only works off BT lines?

Now this confused me a little as I thought that ALL phone lines in the UK were BT, and simply using another provider was still using BT lines?

[MiniBoy]

Looking positive then, good, as it's being installed 19th July. Anyhow, weird thing they said was... they asked who the phone was currently with in the new house... and it's Talk Talk... and they said they'd have to install new BT lines to the house as Sky only works off BT lines?

Now this confused me a little as I thought that ALL phone lines in the UK were BT, and simply using another provider was still using BT lines?

As far as I'm aware the only company that uses their own lines is Virgin Media because they use their cable system; everyone else uses BT lines....or so I assumed.

BTW if you have Sky TV and Sky BB you can get Sky Anytime Plus (on demand TV downloaded from the net to your Sky box).

[palantownia]

As far as I'm aware the only company that uses their own lines is Virgin Media because they use their cable system; everyone else uses BT lines....or so I assumed.

BTW if you have Sky TV and Sky BB you can get Sky Anytime Plus (on demand TV downloaded from the net to your Sky box).

Yeah was looking at that, it's none HD isn't it, which is a shame... however, yeah, deffo do that... think it's free isn't it? We're having two SkyHD boxes wired up and probably a third later in the year for another bedroom... you can have four SkyHD boxes as the new dishes have 8 outputs on them... that's alot of boxes and recored material, especially as I upgraded these two to 1TB HD's in them [thumbup]

[tpJKhY8Z]

I wonder if you could just switch phone line rental over to Sky from TalkTalk

[palantownia]

I wonder if you could just switch phone line rental over to Sky from TalkTalk

I said that and he reckoned they had to install the actual BT line to the house... sounded weird, but couldn't be bothered arguing

[avarberickibe]

I think it might be to do with unbundling. If the exchange isn't Unbundled for Sky then they have to get BT to sort everything out. Do a check on Samknows.

[palantownia]

I think it might be to do with unbundling. If the exchange isn't Unbundled for Sky then they have to get BT to sort everything out. Do a check on Samknows.

haven't a clue what any of this mean, apart from I know I can't get BT Infinity [thumbdown]

http://www.samknows.com/broadband/exchange/WNHW

[Preegovesem]

BT always seem crap to me where i live, i go to look at alot of peoples computers and they get around 70KB/s download and have been paying alot of money every month.
And even after i tell them they have been ripped off so they should complain, a BT engineer comes around and they end up 170KB/s[rofl]

[Pheboasmabs]

I've had sky broadband in three different locations in the country and every time it has annoyed me more than any technology service has a right to.

At best the QoS is dismal, contention rates are shocking and the overall sensation is that you are being bent over the table and shafted all the time.