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Old 01-16-2009, 12:43 AM   #2
adarmaSen

Join Date
Oct 2005
Posts
368
Senior Member
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I have seen a few other videos like this (UK, US and now CAN) and I can't believe some of these people are actually in business. However, I have dealt with quite a few other "tech" companies that don't know jack. I guess they think that if they can build a computer, they can go into business and make it big.

I've personally had customers bring in computers that were incorrectly diagnosed at one of the "big name" stores and were charged insane amounts of $$ when the problem wasn't even fixed.

Something like a bad RAM stick is very simple to fix, but may not be very easy to diagnose on-site unless the tech has extra RAM with him or the stick is visibly damaged (not usual in my experience). It may require a trip back to the "shop" for a better diagnosis, but it's definitely a no-no to start rattling off selling a new PC or giving a $$ figure before fully testing it.
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