it won't boot no matter which option is selected. Nline diagnosed it with a dead motherboard. If you know anyone with an Inspiron with a bad LCD or HD, let me know. I would like to "revive" it by doing the old Frankenstein. I found a motherboard for 149 that is used, and one for 225 that is new. both are guaranteed. Not sure if i will try that...but mom has ordered a new and MUCH improved laptop. in the interim, she will have to suffer with her desktop system. No TV in the office room.