DiscussWorldIssues - Socio-Economic Religion and Political Uncensored Debate - View Single Post - Quantas keeps customer "on hold" for 15 hours

**iioijjjkkojhbb** · 08-04-2012, 02:56 AM

Yeah more than likely cut off and then somehow erased from the logs. Disgruntled employee I guess or someone who's shift ended during the call and the log wasn't reported properly. Who knows.

All the customer had to do was hang up and call again really, it has happened to me before when calling my internet service provider, etc.

08-04-2012, 02:56 AM	#2
iioijjjkkojhbb Join Date Oct 2005 Posts 375 Senior Member	Yeah more than likely cut off and then somehow erased from the logs. Disgruntled employee I guess or someone who's shift ended during the call and the log wasn't reported properly. Who knows. All the customer had to do was hang up and call again really, it has happened to me before when calling my internet service provider, etc.
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