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#2 |
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http://www.ripoffreport.com/reports/...Off0274116.htm
After the hassle of everything so far, the charge had posted. I called the bank immediately and found out they had been charging us since June. We never got any services from this company or any paperwork with account information either. The bank did a 3-way call with the company and I. I got disconnected after a few minutes on hold. I called the bank back and they were going to try it again but for fear of the same thing happening I told them I would call myself. I got an incompetent moron on the other end who was less than no help at all and told me my account was canceled and I would receive a refund for 2 months but would have to mail my request for the other 2 months in writing to their address. I called the bank back. I asked to get them blocked from my account and they said they would charge me a 25.00 fee for a stop payment which is not fair because we never authorized them in the first place! They advised me to file an actual claim against the company. Here we go again! We finally got the 3-way call with the bank, the company and me and I said that I have not received any services from them, no statements, just money missing from my account. The guy on the phone said that my husband had accepted the charge when he bought a CD from COLUMBIAHOUSE! Great fun offered us an extra 10% off and other 'amazing' stuff if we signed up and paid their monthly fee. Now how does that make sense??? 10% off a 15.00 CD for the price of an 11.99/Mo. membership charge? I don't think so! I'm sure that's not the only company doing shady stuff like that! It took the lady at the bank on the phone with me and the company to get anything done. They offered to send me the incentives and discounts and stuff I never received from them and I said I don't want your stuff I want a full refund of everything and I want this canceled! He finally gave me a cancellation confirmation # and said I would receive ALL the money back that they charged me within 10-15 business days. Again... We'll see! |
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#3 |
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#6 |
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SAGs usually love to go after these kinds of fraud cases. But definitely make sure this ISN'T something Playful signed up for using your card BEFORE you file, otherwise it may be interpreted as a legitimate charge to your cc and in that case your attempts to cancel will become a separate and potentially much worse hassle.
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