UK HSBC Secure Key Timeout - DiscussWorldIssues - Socio-Economic Religion and Political Uncensored Debate

**Soadiassy** · 10-29-2011, 10:14 PM

Hi All,

My Dad's having great trouble with this new HSBC secure key that they are now mandating for Online Banking. The timeout on the device is far too short for him, as he finds it difficult to enter numbers from the secure key onto the website.

I've tried contacting HSBC, but they seem pretty useless at the moment.

Does any of you lot know if it's possible to change the timeout on these devices?

Cheers all.

10-29-2011, 10:14 PM	#1
Soadiassy Join Date Oct 2005 Posts 420 Senior Member	UK HSBC Secure Key Timeout Hi All, My Dad's having great trouble with this new HSBC secure key that they are now mandating for Online Banking. The timeout on the device is far too short for him, as he finds it difficult to enter numbers from the secure key onto the website. I've tried contacting HSBC, but they seem pretty useless at the moment. Does any of you lot know if it's possible to change the timeout on these devices? Cheers all. Share Share this post on Digg Del.icio.us Technorati Twitter
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