Friday 13th iPhone RAGE, O2 leave me 500 quid short and no phone... - Page 2 - DiscussWorldIssues - Socio-Economic Religion and Political Uncensored Debate

**Cucoulkrory** · 08-16-2010, 03:46 AM

I knew it wouldn't be long before you started getting uptight. Of course I know what "finalised" means!

Going on your track record it wouldn't surprise me if you didn't. Having a conversation with you is completely draining.

**annouhMus** · 08-16-2010, 03:47 AM

I know some sites that dont hold money, but if you check your account quite a few do. If you look at your online bank account, it'll show you the full amount in your account but the availability will be lower - these are the funds held until the item is in stock and it will be removed from your account completely when the item is shipped.

**Franchise** · 08-16-2010, 04:04 AM

Going on your track record it wouldn't surprise me if you didn't. Having a conversation with you is completely draining.

My track record......?

**Cucoulkrory** · 08-16-2010, 04:06 AM

My track record......?

Yeh, you know...all those times when you have proved that you have no common sense.

**Franchise** · 08-16-2010, 04:15 AM

Yeh, you know...all those times when you have proved that you have no common sense.

OK.....

**georgshult** · 08-16-2010, 09:43 PM

HAH! It turns out Gayle didn't cancel my order after all, and instead I now have parcel tracking data... WTF [rofl]

So is this a phantom iPhone coming to me.

**Mark_NyB** · 08-16-2010, 09:59 PM

Contact them back, ask to speak to a supervisor and complain!
Important thing is to make sure you're not tied into a contract you don't want, then they can arrange to collect the 'phone, if it arrives, at THEIR expense!
Unless you decide that you'll take the deal - but will still be worth calling as you may be able to get a better deal because of their error!

What is happening about the original order?

**georgshult** · 08-16-2010, 10:27 PM

I probably shouldn't say this until the phone is in my hands... but I just got off the phone to O2 who are reimbursing me the Saturday delivery charge, and they say it should be with me tomorrow. Woohoo.

**Cigarsstoreonline** · 08-16-2010, 10:33 PM

I probably shouldn't say this until the phone is in my hands... but I just got off the phone to O2 who are reimbursing me the Saturday delivery charge, and they say it should be with me tomorrow. Woohoo.

Thst is good news!

It might be worth it to try to seek some compensation for the trouble they put you through, outside of the Saturday delivery.

08-16-2010, 03:46 AM	#1
Cucoulkrory Join Date Oct 2005 Posts 557 Senior Member	I knew it wouldn't be long before you started getting uptight. Of course I know what "finalised" means! Going on your track record it wouldn't surprise me if you didn't. Having a conversation with you is completely draining. Share Share this post on Digg Del.icio.us Technorati Twitter
	Quote

08-16-2010, 03:47 AM	#2
annouhMus Join Date Oct 2005 Posts 621 Senior Member	I know some sites that dont hold money, but if you check your account quite a few do. If you look at your online bank account, it'll show you the full amount in your account but the availability will be lower - these are the funds held until the item is in stock and it will be removed from your account completely when the item is shipped. Share Share this post on Digg Del.icio.us Technorati Twitter
	Quote

08-16-2010, 04:04 AM	#3
Franchise Join Date Oct 2005 Posts 445 Senior Member	Going on your track record it wouldn't surprise me if you didn't. Having a conversation with you is completely draining. My track record......? Share Share this post on Digg Del.icio.us Technorati Twitter
	Quote

08-16-2010, 04:06 AM	#4
Cucoulkrory Join Date Oct 2005 Posts 557 Senior Member	My track record......? Yeh, you know...all those times when you have proved that you have no common sense. Share Share this post on Digg Del.icio.us Technorati Twitter
	Quote

08-16-2010, 04:15 AM	#5
Franchise Join Date Oct 2005 Posts 445 Senior Member	Yeh, you know...all those times when you have proved that you have no common sense. OK..... Share Share this post on Digg Del.icio.us Technorati Twitter
	Quote

08-16-2010, 09:43 PM	#6
georgshult Join Date Oct 2005 Posts 552 Senior Member	HAH! It turns out Gayle didn't cancel my order after all, and instead I now have parcel tracking data... WTF [rofl] So is this a phantom iPhone coming to me. Share Share this post on Digg Del.icio.us Technorati Twitter
	Quote

08-16-2010, 09:59 PM	#7
Mark_NyB Join Date Oct 2005 Posts 544 Senior Member	Contact them back, ask to speak to a supervisor and complain! Important thing is to make sure you're not tied into a contract you don't want, then they can arrange to collect the 'phone, if it arrives, at THEIR expense! Unless you decide that you'll take the deal - but will still be worth calling as you may be able to get a better deal because of their error! What is happening about the original order? Share Share this post on Digg Del.icio.us Technorati Twitter
	Quote

08-16-2010, 10:27 PM	#8
georgshult Join Date Oct 2005 Posts 552 Senior Member	I probably shouldn't say this until the phone is in my hands... but I just got off the phone to O2 who are reimbursing me the Saturday delivery charge, and they say it should be with me tomorrow. Woohoo. Share Share this post on Digg Del.icio.us Technorati Twitter
	Quote

08-16-2010, 10:33 PM	#9
Cigarsstoreonline Join Date Nov 2005 Posts 336 Senior Member	I probably shouldn't say this until the phone is in my hands... but I just got off the phone to O2 who are reimbursing me the Saturday delivery charge, and they say it should be with me tomorrow. Woohoo. Thst is good news! It might be worth it to try to seek some compensation for the trouble they put you through, outside of the Saturday delivery. Share Share this post on Digg Del.icio.us Technorati Twitter
	Quote

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