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#1 |
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Orange/Wanadoo Netherlands. 19mb/1mb ADSL.
My connection died on Saturday, just after the support lined closed. I finally managed to get through to someone on Sunday who checked the line, and confirmed that it is an isolated problem somewhere between my house, and the local exchange (or possibly the switch at the exchange). They gave me a timescale of 5 DAYS for a resolution [no] I guess because its not a whole bunch of people affected they don't give a ****. I'm at work at the moment, so I'll have to see when I get home if I have a connection again or not - although I doubt it. Not having a net connection REALLY sucks. I think I might be addicted. |
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#2 |
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#4 |
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#5 |
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#6 |
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if its anything like UK where most ISPs "buy" connections from BT, the ISP needs to schedule an engineer to take a look at the problem, they can't themselves tinker with the hardware.
It is true though if many more people phoned in the ISP would get someone to look at it ASAP, if not they take the next available slot whenever an engineer visits your exchange. |
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