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I accidentally dropped my sony viao laptop and i got a blue screen saying that one of my drivers is messed up or something. I tried to start it up in safe mode and on the main screen i got a window that said "windows is trying to fix the problem, it might take more than an hour to complete and your computer might restart a couple of times through the repair process" so after like an hour my computer restarted and it said "windows is loading files" then it took me to the welcome screen which was all black except for the mouse pointer. I tried restarting the computer in safe mode, regular mode, everything and it still doesn't work, i just get a black screen with the mouse pointer. How can I fix it? I'm going crazy here!!
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#5 |
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if you were to hit this on your keyboard what pops up?
Ctrl+Alt+Del Does something come that looks like this Lock this computer Switch users Logoff Change a passowrd Open task Manager If you can get to the task manager see if your windows explorer is working to do this -click on File/New Task (run...) in the box type "Explorer" then hit Enter (minus the " ") and see if this helps i had an issue like yours and thats what I had to do |
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#8 |
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I accidentally dropped my sony viao laptop and i got a blue screen saying that one of my drivers is messed up or something. I tried to start it up in safe mode and on the main screen i got a window that said "windows is trying to fix the problem, it might take more than an hour to complete and your computer might restart a couple of times through the repair process" so after like an hour my computer restarted and it said "windows is loading files" then it took me to the welcome screen which was all black except for the mouse pointer. I tried restarting the computer in safe mode, regular mode, everything and it still doesn't work, i just get a black screen with the mouse pointer. How can I fix it? I'm going crazy here!! ![]() |
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#14 |
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i formatted i t and then reinstalled vista on it Make sure you do the full scan check with repair to check for bad sectors not just incorrect fat data. 2 options. 1- open terminal window and type [ chkdsk c: /r ] without the brackets ofcourse 2- right click on C: then click on "Properties", click on "Tools" tab. in that tab, Click the button "Check Now" and make sure "Scan and attemp for recovery..." is checked. |
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