[UMATURLIN]

ok...my problem is, about every 5 minutes my internet stops working for about 20 seconds.....and its so fuckin annoying

it worked fine for a long time, never had this problem until about 3 days ago and it wont go away.....

ok, first off my network says i have a full connection at all times, im only about 10 feet away from my router all the time.....

i called my ISP and they said they cant find any problems with my account, lines or anything so i guess it has to be my computer

so about every 5 minutes i try to reload the page or go to a new page and it just keeps loading for about 20 seconds then says page not found or whatever....no matter what website it is..this is gettin so annoying! can anybody help me?????

[Kghikeds]

what sort of antivirus and spyware stuff do you have?

[vaalmerruutel]

Have you tried logging off and back on?

[creewespock]

what sort of antivirus and spyware stuff do you have?

trend micro antivirus


and yea i tried resetting the modem and everything.....still does it

[Dyerryjex]

I spose you're run a virus scan and spyware scan as well?

[jakitula]

I spose you're run a virus scan and spyware scan as well?

no i didnt think to....i know NOTHING about computers...ill do it now

i didnt know a virus can interrupt your internet connection like this

[medifastwoman]

no i didnt think to....i know NOTHING about computers...ill do it now

i didnt know a virus can interrupt your internet connection like this

Viruses can do much worse than that. It may not be the problem, but start with the easy stuff first.

What kind of spyware software do you have?

[ddxbovMQ]

Viruses can do much worse than that. It may not be the problem, but start with the easy stuff first.

What kind of spyware software do you have?

none i guess all i got is trend micro antivirus

im runnin a scan right now by the way

[jackie Obrian]

none i guess all i got is trend micro antivirus

im runnin a scan right now by the way

Try this link for spyware software and read through the info if you have time

Best Free Adware/Spyware/Scumware Remover | Freeware

BTW - this may take some time to get straightened out. It may not be a virus or spyware causing the prob. And, there are much smarter members here than I - so hopefully one of them will show up with some help for you as well.

[JTS_tv]

im injured and cant get off the couch

i have time lol

thanks alot by the way

[Cinzomzm]

ok i got a question

halfway through my scan i got a popup at the bottom right that said somethin like trend micro has detected a file that is a threat or somethin along those lines

the file name was like xtubeviewer somethin somethin somethin......i need to add it to my quarantine list but i dont have the name of the file cuz the lil pop up went away how do i find out what the file name is

[ssupermegatone]

ok i got a question

halfway through my scan i got a popup at the bottom right that said somethin like trend micro has detected a file that is a threat or somethin along those lines

the file name was like xtubeviewer somethin somethin somethin......i need to add it to my quarantine list but i dont have the name of the file cuz the lil pop up went away how do i find out what the file name is

Don't know Trend, so this is a guess. Open up the user interface for your antivirus and see if there is a log that shows the scanned files, or any alerts that have occurred since you ran the scan.

[bugagasikaga]

I work in IT, and have quite a bit of malware experience. Do you mind if I try?

[Creelaleps]

Usually as soon as a scanner finds something it drops it in the vault. You might wanna try just plugging your computer into the router if you're close to it. It might be a problem with the wireless card.

[zoppereurvito]

I work in IT, and have quite a bit of malware experience. Do you mind if I try?

try what?

[CelexaNY]

Bypass the router and connect directly to the AC point. See if the problem crops up again. The router maybe screwed up.

[wallyfindme]

I agree with the bit about hard wiring to the router. If you are going wireless it could be your card.

do you have more than one anti virus by chance that is running? If so then choose one and remove the other. Multiple anti viruses can cause confusion.

If Trend found something then you should go to a site and post a "Hijack This" log. Just because a virus removes something does not mean things are all cleaned up. It is not always that simple

Do you have a firewall?

What Operating System are you running.?

[pongeystrhjst]

Like I said, I do this on a few other sites.

CLICK HERE to download the HijackThis Installer:

1. Save HJTInstall.exe to your desktop.
2. Double-click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5. Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit -> Select All" then click on "Edit -> Copy" to copy the entire contents of the log.
8. Come back here to this thread and paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

[allmyflights]

no i only have 1 antivirus

i downloaded superantispyware

im running a full system scan on trend micro and superantispyware right now

and i noticed the problem hasnt happened at all today...and it was non stop the last few days

ill see what happens after these scans are done

[HaroTaure]

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: HP Smart Select - {58ECB495-38F0-49cb-A538-10282ABF65E7} - c:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Dealio - {E908B145-C847-4e85-B315-07E2E70DECF8} - C:\Program Files\Dealio\kb126\Dealio.dll
O9 - Extra 'Tools' menuitem: Dealio - {E908B145-C847-4e85-B315-07E2E70DECF8} - C:\Program Files\Dealio\kb126\Dealio.dll
O13 - Gopher Prefix:
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: Vongo Service - Starz Entertainment Group LLC - C:\Program Files\Vongo\VongoService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11155 bytes




theres the hijack this info

it was to big to paste in one post

im running vista by the way