[ZIZITOPER]

Thanks for the

input.

So far, I have filed a complaint with Square Trade, Gegogi's suggestion, and contacted the bank, PHP

87's suggestion, issuing my card. I need to provide a written statement detailing the events. The facts

are:

1. Order placed, charged $88.00
2. One week elapsed, no product received
3. Three emails sent, no

replies, one addressed to service@pmones.com bounced back today (this address was the contact on the emailed order

receipt)
4. Left phone message requesting refund, no refund as of yet
5. Site has an invalid forum link

(hacked)
6. No notice of reason for lack of service from The Pheromone Store
7. 16 days since order

placed

Culturalblonde,

The FTC regulates e-commerce on the Internet. They provide a convenient

complaint form on their web site. They have federal jurisdiction. I'm not sure that my state's Attorney General

would be appropriate as this case crosses state lines. The BBB is a possibility. The FBI provides the Internet Fraud

Complaint Center (IFCC). They also provide a convenient form.

I have been patient and am giving them the

benefit of the doubt. I admit to being irate in my original tone and consider that The Pheromone Store may not have

criminal intent. Their business may just be defunct. If that's the case, it's like a fish net just sitting there

waiting to catch your dollars. Perhaps no one is there to maintain the net. The whole thing could be running on

autopilot. They have an automatic script that changes the name of the special on the home page to match the current

date.

Gegogi,

That's nuts to wait for something for months without any response. This is the Internet

age. It doesn't take more than a few minutes to post a notice on your web site indicating a reason for lack of

service. Maybe they have been incarcerated.

I will update this thread as events unfold.

Razz