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case study Comcast
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01-19-2011, 12:09 AM
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TyncTyncSah
Join Date
Oct 2005
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569
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Where I live, Comcast and AT&T have been rivals since ever I can remember first getting broadband in like... 2001 or something? I don't know about a merger, I never heard anything about that, but whether or not they were ever in any kind of partnership, but I'm fairly certain in my area their services have always appeared to be rival services. But then, one offers DSL and the other offers cable, not exactly the same thing.
Comcast, AT&T, and Clear are pretty much the only options I have here. In addition to lackluster and unreliable service, AT&T screwed me over to such an extent that I refuse to ever have anything to do with them ever again.
The only real problem I have with Comcast is their non-negotiable 250GB bandwith cap, which goes by pretty fast these days. Over the last year or two they appear to have become more helpful over the phone, and much more responsive and flexible in terms of sending their technicians out. That and they've never called me a liar over the phone.
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