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Amazing service from Logitech
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05-03-2010, 10:51 PM
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Flerdourdyged
Join Date
Oct 2005
Posts
487
Senior Member
My "F" key was sticking a lot on my Logitech S510 keyboard during the last few weeks due to heavy use so I decided contact Logitech about it yesterday as it has a 5yr warranty, but as I couldn't find the receipt I wasn't sure if they would replace it.
They replied back within 24hrs saying they would validate the warranty anyway and change it anyway
. They said the S510 keyboard was not manufactured anymore so they upped me to the S520 model, I agreed that was ok as it looked very nice.
A few hours latter though they emailed me saying that they were out of stock of the UK model so they offered to upgrade me to a higher model again, this time to the Cordless Desktop Wave, I agreed that was ok again. Checked my email this morning and it's already been shipped via ups. It should be here by the 9th.
Plus I didn't have to send my old S510 keyboard back either.
Amazing service once again [thumbup]
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