[connandoilee]

Why do you have to be so difficult?

[WFSdZuP3]

Usually a local store (one that trades games and has an utterly massive selection of older computer games) or EB Games has what I need.

I typically don't shop at Best Buy due to horror stories of their customer service and, now, my own experience

[valensds]

You sound like a cheapskate, pain in the arse!

Buy your friends some proper presents and keep the credit for when you want to spend it.

[peemovvie]

Then:

A) Stop trying to blame BestBuy.

B) Bake a pie.

[masterso]

Cancel Xmas?

[Julik19]

Store credit is generally non-transferable (for whatever reason). I'd suggest he asks his friends what they want from BestBuy and then buy it for them from his credit.

[Theariwinna]

wasn't?

[limpoporanique]

Tassi, the policy of not allowing store credit to be exchanged for gift cards is an industry standard.

For many stores, Store Credit is "merchandise equivalent", while gift cards are "cash equivalent". They're important from an accounting point of view. Also, many stores have different policies with the expiration of gift cards as opposed to store credit.

More importantly, however, Store Credit has a significance to loss prevention. A decent amount of theft is actually theft of easily stolen product, which is then returned to that store, or a different one in the chain, for store credit, which is then used to buy something that is easier to resell. Imagine someone stealing lousy DVDs that the store left out of keepers due to their cheapness and lousiness. Then, return a few dozen of them, and return it for store credit, and then a few days later buy an iPod. It happens all the time... Thus, it is important to be able to track store credit purchases. Thieves often want to make this more difficult by lengthening the trail. (And this happens even with receipts sometimes, as a thief can easily find a receipt on the floor, go find what's on the receipt, and then later return it... they're crafty, those thieves)

So don't expect to be able to exchange store credit for a gift card at any retail store you go to. Some may allow it, but it's very common not to, for the above reasons (and quite possibly others as well, I don't work that high up to know all of the accounting type issues).

[valentinesdayyy]

Originally posted by Tassi
I typically don't shop at Best Buy due to horror stories of their customer service and, now, my own experience I had great customer service at Best Buy. They were out of an advertised DVD but had the more expensive "Deluxe Release Blah Blah.." version. I only wanted the movie, not the extras and told them so. They gave me the Deluxe for the lower price.

(Dr. Strangelove if anyone cares).

[Chooriwrocafn]

The customer is always right.

[Casyimipist]

Best Buy has good deals on flat panal TVs.

[GfBTWMmV]

Frys is paradise for geeks and techies.

[medio]

B&M stores generally don't have good deals on TVs.

[prehighaltitudesjj]

contact the corp office, they usually like to keep customers happy