LOGO
General Discussion Undecided where to post - do it here.

Prev Previous Post   Next Post Next
Old 02-17-2009, 03:00 AM   #1
Snocioncilm

Join Date
Oct 2005
Posts
445
Senior Member
Default Acer customer support...
anyone else find them a bit ****?


Rcently got hold of a Acer Aspire M1201 base unit for peanuts and as its new machine, few months old I wondered if it would be possible to stick a new Phenom in there.

Now Acer have the worst website in the history of computer hardware. Their Uk site doesn't even have a driver download section

Anyway I popped a polite email off to them asking what the most recent bios was and what the cpu support list was for it.

I got this reply

Hello, Thank you for contacting Acer.

Regarding your enquiry,

There are no further BIOS updates as yet for this model so the one you are running is the current one. We do not support processor upgrades on any of models so will not be able to say the maxium processor this can take

Regards
Mark H
Acer Technical Support Team What the hell is up with that [cursing]

So if you buy a acer product you have to buy a new pc if you want a speed upgrade [thumbdown] Idiots.

Bit of a rant but I think support like that is utterly pathetic and wouldn't advise anyone to buy a acer product despite the product itself being pretty decent.

/rant.
Snocioncilm is offline




« Previous Thread | Next Thread »

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

All times are GMT +1. The time now is 01:33 AM.
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.6.0 PL2
Design & Developed by Amodity.com
Copyright© Amodity