[IACJdKfU]

Hiya, im moving into a new flat in a few weeks and am trying to get the phone line re-activated. The previous tenants were with Talk Talk and they cancelled their contract when they moved out. When i phoned up BT to get the line reconnected they said I will have to pay a £120 reconnection fee. However ive been looking round on the internet and some places say you only have to pay that if there physically isnt a BT line in your house.

Has anyone here got any experience with going back to BT after being on Talk talk and did they have to pay the fee.?

Thanks a lot.

[Cydayshosse]

Should just be a return to donor for BT and that's free. The £120 cost is to physically install a new line.

I went back from Bulldog/C&W recently which shouldn't be any different to your scenario.

[bataovady]

Call BT and explain that physical reconnection is not needed, as you have a line in place already.

If they still say the charge applies then threaten to go to a competitor. They'll drop the charge soon enough once they hear that.

[IACJdKfU]

Ok BT are still insisting the fee stands as talk talk have altered the line. Im thinking of going with Buldog instead anyone got experience with them.

[Evoryboypoto]

they wanted the same thing from me in my old house but i told them telewest ripped out the bt boxs and bt installed all there crap again for free

[Faigokilix]

Hiya, im moving into a new flat in a few weeks and am trying to get the phone line re-activated. The previous tenants were with Talk Talk and they cancelled their contract when they moved out. When i phoned up BT to get the line reconnected they said I will have to pay a £120 reconnection fee. However ive been looking round on the internet and some places say you only have to pay that if there physically isnt a BT line in your house.

Has anyone here got any experience with going back to BT after being on Talk talk and did they have to pay the fee.?

Thanks a lot.

do you have an online account with BT ?

[IACJdKfU]

nope why?

[Faigokilix]

nope why?

you can automatically set up line transferal to your new house online they claim to have it up and running in 5 days although you have to ring them to get ur broadband transfered

[IACJdKfU]

Ah im not moving house. Im a student going into privately rented accomadation for the first time next year so i dont have anywhere to transfer it from.
Thanks anyway.