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Old 03-04-2007, 03:39 AM   #1
Pa33anger

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Oct 2005
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Default Cingular SUCKS (Rant inside)
So I just had ths awesome thing happen. Let me give you the lowdown.

About 6 months ago, my house was robbed and my cell phone taken (amoung other things). I happen to have had cingular service at the time, so after the robbery, I called to cancel my service. I was short of money at the time so I didn't bother buying a new phone, and since my contract wasn't up, I had about 3 months to go. I opted to continuing paying my $50 a month bill, since the early termination fee was about $200. Previously, I had missed (read: was late) 1 or 2 months worth, and the fee's accumulated. This all occured at just about the time my contract was finally up. I get a call from cingular stating that I still owed them money from one month plus a late fee (about $80 total), so I payed it and asked if I was now in neutral standing with my account. I explained to the service woman that I no longer wanted any contract from cingular, and that my account was left in good standing.

Here comes 6 months later, and I get a notice from a debt colloctor...I owe Cingular $300 from assessed late fee's that were never payed before. I call cingular, they offer no deal. So I called the collection agency and we set up a payment date to pay in full for Feb. 28th 2007. The nice lady even lets me post-date my check, because at the time, I was about $70 short of the $300 and she EVEN drops the $30 fee accocicated with this outstanding debt. The 28th comes, mail goes out. 4 days later (today) I get a letter from my bank saying that I overdrafted my account by some $600.
Not only did they cash my check, they also electronically transfered the funds from my account ON THE 28th. And the best part? I get an overdraft fee everyday the debt isn't paid from my bank ($30 a day or something) AND the Collectors office isn't open on weekends.. So I get to sit around until monday to get this all resolved.

To quote Big Worm from Friday, "Playing with my money is like playing with my emotions, Smokey."
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Old 03-04-2007, 04:17 AM   #2
romalama

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never had a problem with cingular yet....I wouldnt worry of it today just call them all on monday and see what happens. Mainly call the credit agencies
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Old 03-04-2007, 04:19 AM   #3
Pa33anger

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never had a problem with cingular yet....I wouldnt worry of it today just call them all on monday and see what happens. Mainly call the credit agencies
That's what I plan to do, I just HATE having to sit around and wait =(
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Old 03-04-2007, 05:41 AM   #4
PymnImmen

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If I were you I would have never agreed to pay the late fees that they claimed were due after the cingular woman said your account was in neutral standing. I'm with cingular right now and theyve given us problems with billing and adding new lines and double charging us for them as well.
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Old 03-04-2007, 05:57 AM   #5
pokerbonuscod

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In my experience, you can never let things go if you have problems with an account for any service. Even if you call and tell a company to discontinue or disconnect a service, and the company abliges to do so, it usually doesn't happen, then a few months later you get hit with a huge bill from the company for overages because they never disconnected the service. Really frustrating that some companies do that, a total load of crap. You should tell them you are going to seek legal action against them if they don't clear up the account.
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Old 03-04-2007, 06:03 AM   #6
BitStillrhile

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Fone companies are a total pain in the ass when you want to leave.

02 (uk company) shafted me big time when i left with around £300 of invalid charges. took over a month to sort out thought it was awful when id been with em for 6 years never a missed payment.

on payg now with orange and its 15p a hour to my gf mobile saved a fortune [thumbup]

Anyways has your account got anyway of reversing that payment they have taken unlawfully? O2 did it to me and my bank reversed the direct debit
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