What do you have to do to terminate an O2 (UK) contract? - DiscussWorldIssues - Socio-Economic Religion and Political Uncensored Debate

**hubua990** · 05-17-2007, 01:56 AM

I'm a little lost...do I just email them? Walk into the shop or what? I actually want to keep the number and switch over to Pay As You Go but if I can't then I'll terminate the contract (12 months finished ages ago so I'm just paying monthly). If it's of any use, I got it from the O2 site so it's an online contract.

**sallythetolly** · 05-17-2007, 02:22 AM

You have to ring em up!

The shops and the Online O2 are 2 seperate companies/Databases apparently.

0870 600 3009

I've rang them many times

**hubua990** · 05-17-2007, 02:26 AM

No wonder, I couldn't find the thing. Thanks for the heads up. Guess a call is in order first thing in the morning. Well how long do they take to terminate (sounding as you've done it loads of times)?

**sallythetolly** · 05-17-2007, 02:38 AM

Haha

Well, as much as i've rang them, i've actually only ever cancelled once, and not before getting another O2 online contract....so the sim i had that was being cancelled was hardly in use! So i'm not sure of how long it'll take to cancel. From what i gather it'll be a month after you pay your last bill. O2 make you pay a month in advance so providing you don't go over your limit, you can still call. If you're wanting to swap your number then they'll simply just swap your number. The contract wouldn't be any use, regardless, as your number would be used on your pay as you go sim.

**SobiquYo** · 05-17-2007, 02:48 AM

i had to write to vodafone. bloody stupid imo.

**Wymdqcvb** · 05-17-2007, 05:26 AM

They will take a month from when you call them regardless of the fact that your contract is up. They keep it 'rolling' so the exit clause of 1 month notice still exists. Though the upside of it is if you want to upgrade then you still can.

**hubua990** · 05-17-2007, 05:42 AM

They will take a month from when you call them regardless of the fact that your contract is up. They keep it 'rolling' so the exit clause of 1 month notice still exists. Though the upside of it is if you want to upgrade then you still can.

Upgrade? Nah...my XDA Mini S fits the bill thus far (have a Sony DRBT30QB on the way to complete the experience [yes]). I wanted the Trion but I'm actually going to be leaving UK for a while so forget the upgrades for now.

Well if it rolls for another month, that's fine.

**hubua990** · 05-18-2007, 12:43 AM

Well, called up got a PAC code and am awaiting a new SIM. They offered to put me on 16/month tariff with 100 cash back but I declined. Oh well, at least now I'm on Pay as you Go [thumbup]

05-17-2007, 01:56 AM	#1
hubua990 Join Date Oct 2005 Posts 476 Senior Member	What do you have to do to terminate an O2 (UK) contract? I'm a little lost...do I just email them? Walk into the shop or what? I actually want to keep the number and switch over to Pay As You Go but if I can't then I'll terminate the contract (12 months finished ages ago so I'm just paying monthly). If it's of any use, I got it from the O2 site so it's an online contract. Share Share this post on Digg Del.icio.us Technorati Twitter
	Quote

05-17-2007, 02:22 AM	#2
sallythetolly Join Date Oct 2005 Posts 421 Senior Member	You have to ring em up! The shops and the Online O2 are 2 seperate companies/Databases apparently. 0870 600 3009 I've rang them many times Share Share this post on Digg Del.icio.us Technorati Twitter
	Quote

05-17-2007, 02:26 AM	#3
hubua990 Join Date Oct 2005 Posts 476 Senior Member	No wonder, I couldn't find the thing. Thanks for the heads up. Guess a call is in order first thing in the morning. Well how long do they take to terminate (sounding as you've done it loads of times)? Share Share this post on Digg Del.icio.us Technorati Twitter
	Quote

05-17-2007, 02:38 AM	#4
sallythetolly Join Date Oct 2005 Posts 421 Senior Member	Haha Well, as much as i've rang them, i've actually only ever cancelled once, and not before getting another O2 online contract....so the sim i had that was being cancelled was hardly in use! So i'm not sure of how long it'll take to cancel. From what i gather it'll be a month after you pay your last bill. O2 make you pay a month in advance so providing you don't go over your limit, you can still call. If you're wanting to swap your number then they'll simply just swap your number. The contract wouldn't be any use, regardless, as your number would be used on your pay as you go sim. Share Share this post on Digg Del.icio.us Technorati Twitter
	Quote

05-17-2007, 02:48 AM	#5
SobiquYo Join Date Oct 2005 Posts 368 Senior Member	i had to write to vodafone. bloody stupid imo. Share Share this post on Digg Del.icio.us Technorati Twitter
	Quote

05-17-2007, 05:26 AM	#6
Wymdqcvb Join Date Nov 2005 Posts 478 Senior Member	They will take a month from when you call them regardless of the fact that your contract is up. They keep it 'rolling' so the exit clause of 1 month notice still exists. Though the upside of it is if you want to upgrade then you still can. Share Share this post on Digg Del.icio.us Technorati Twitter
	Quote

05-17-2007, 05:42 AM	#7
hubua990 Join Date Oct 2005 Posts 476 Senior Member	They will take a month from when you call them regardless of the fact that your contract is up. They keep it 'rolling' so the exit clause of 1 month notice still exists. Though the upside of it is if you want to upgrade then you still can. Upgrade? Nah...my XDA Mini S fits the bill thus far (have a Sony DRBT30QB on the way to complete the experience [yes]). I wanted the Trion but I'm actually going to be leaving UK for a while so forget the upgrades for now. Well if it rolls for another month, that's fine. Share Share this post on Digg Del.icio.us Technorati Twitter
	Quote

05-18-2007, 12:43 AM	#8
hubua990 Join Date Oct 2005 Posts 476 Senior Member	Well, called up got a PAC code and am awaiting a new SIM. They offered to put me on 16/month tariff with 100 cash back but I declined. Oh well, at least now I'm on Pay as you Go [thumbup] Share Share this post on Digg Del.icio.us Technorati Twitter
	Quote

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