[Beerinkol]

Similar story here as well - I bought a Logitech Wave. Very nice keyboard, but there were one or two sticking keys (number 2 and the right key). I thought I could live with it, but after 6 months I got fed up, so I called Logitech. They sent me an e-mail asking for two pictures of my product - the serial on the back and a photo of the keyboard itself. Replied to the e-mail, then they gave me shipping details of a brand new keyboard replacement. 2 days later, a BNIB Logitech Wave keyboard, and the difference this one feels out of the box compared to the old one is incredible. Never had a single sticking key yet.

I thought Apple's service was actually very good when I got my first generation ipod nano replaced, but Logitech didn't even ask me to send the original keyboard in. Couldn't be happier. [thumbup]